FAQ and known issues

Frequently asked questions

Why am I getting false alarms?

False alarms can happen for several reasons:

• Temporary network issues — brief server outages or routing problems.
• Server overload — if your server is overloaded, it may not respond within the timeout window.
• Content changes — if you changed text on the page and the content check is looking for the old phrase.
• Firewall/CDN blocks — some CDNs (e.g., Cloudflare) may temporarily block requests from automated monitoring systems.

The system has built-in mechanisms to minimize false alarms (test retries, failure threshold), but they cannot be completely eliminated.

Does a CSS change affect the render probe?

Yes. The render probe visually compares screenshots — any change in page appearance (CSS, layout, colors) may be detected as a regression. If you are intentionally changing the page design, you can temporarily disable the render probe during the changes or accept the alert as expected.

Does CyberApis check SSL certificates?

Yes. If your site uses HTTPS and the SSL certificate is invalid or expired, the system will report it as an error (is_up=false). It is still worth monitoring certificate expiration dates independently.

What are the free plan limits?

The free plan allows monitoring up to 3 websites. Each site is checked every 5 minutes with all enabled tests. The render probe consumes more resources — it may be limited for free accounts.

What to do when an alert seems wrong?

1. Check the site manually — open the URL in a browser.
2. Check the response time in the table — if it is very high, a timeout may have occurred.
3. Check if the page content has changed (relevant for content check).
4. Check server status — whether it was restarted or is overloaded.
5. If the problem persists, contact the CyberApis administrator.

How to add a new site to monitoring?

Adding sites is done through the Filament admin panel after logging in. You need a user account with appropriate permissions. After adding a site, tests start automatically within a few minutes.

How often is the site checked?

By default, every 5 minutes. This is a fixed interval — it cannot be changed for individual sites.